Refund Policy

Refund Policy for Sunrise Digital

Introduction:

Welcome to Sunrise Digital Media's Refund Policy. This policy outlines the terms and conditions under which refunds are provided for our products and services.

Eligibility:

Customers who have purchased products or services directly from Sunrise Digital Media are eligible for refunds.

Conditions for Refunds:

  • Refunds are available within 30 days of the purchase date.
  • Refunds are applicable for defective products or services, or if the customer is dissatisfied with the quality.
  • Customized or personalized services may not be eligible for refunds.

Refund Process:

To request a refund, please contact our support team at contact.sunrisedesign@gmail.com with your order details and reason for the refund request.

Refund Timeframe:

Refunds will be processed within 7 business days after the request is approved.

Exceptions:

  • Digital downloads and services that have been provided as agreed upon may not be eligible for refunds.
  • Additional conditions may apply to specific products or services, which will be communicated at the time of purchase.

Contact Information:

If you have any questions about our Refund Policy, please contact us at support@sunrisedigitalmedia.com.

Changes to Terms:

Sunrise Digital Media reserves the right to modify or update these terms and conditions. Users will be notified of changes through our website.

Contact Information:

For inquiries regarding our Terms and Conditions, please contact us at contact.sunrisedesign@gmail.com